Service Policy
Note: Agreeing to the service policy on the contact form does not authorize Dura-Foam to perform work. After submitting your information, a Dura-Foam representative will contact you to provide further details and ask for your approval.
Roofs Under Warranty
Warranty work on existing Dura-Foam roofs is performed in accordance with the terms of the original roof contract. Roof repair is free only when the leak is Dura-Foam's fault. Repairs not covered by warranty shall be charged to the customer on a time + material basis at Regular Service Rates.
Roofs Out of Warranty
All repair work is charged strictly on a best efforts basis at Regular Service Rates with no guaranteed results.
Regular Service Rates
Minimum charge for service is $150. This minimum charge covers up to one hour of service. Materials are additional. Additional time is $25 per man per quarter hour.
Terms of Payment
Payment is due upon completion by check or credit card. Upon completion of service, a bill is presented to you for payment. If absent, you are called with a Service Total, and your credit card is charged this amount.
Same Location for 28 years!
